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by FocusTechSupport
11 April 2017, 09:21
Forum: Technical forum
Topic: Hard reset graphic setting in Blood Bowl 2 on MAC
Replies: 7
Views: 720

Re: Hard reset graphic setting in Blood Bowl 2 on MAC

1. Run Steam then right click on 'Blood Bowl 2' under 'LIBRARY' and click 'Properties'. 2. Click on the tab 'UPDATES' then uncheck 'Enable Steam Cloud synchronization for Blood Bowl 2' under 'Steam Cloud' and click 'CLOSE'. 3. Close Steam. 4. Open the hard drive named 'Macintosh HD' by default. 5. O...
by FocusTechSupport
31 March 2017, 12:58
Forum: Technical forum
Topic: Blood Bowl servers are down for xbox users
Replies: 92
Views: 8905

Re: Blood Bowl servers are down for xbox users

Please clear the Cache of the Xbox One: 1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely. 2. Unplug the console's power cable. 3. Wait 10 seconds. Important: Be sure to wait 10 seconds. This step resets the p...
by FocusTechSupport
28 December 2016, 09:38
Forum: General
Topic: Can't login
Replies: 1
Views: 229

Re: Can't login

To reset your password, please send your coach name, the email address of your player account and a new password to:
support@focus-home.com
by FocusTechSupport
14 December 2015, 14:02
Forum: Technical forum
Topic: Crashing during Touchdown animations, amongst other times
Replies: 1
Views: 343

Re: Crashing during Touchdown animations, amongst other time

Hello, Please send us an email at support@focus-home.com and provide us with your message the following files: - A Microsoft DirectX diagnostic report (file: 'DxDiag.txt'). - The game log (file: 'Game000.log'). To generate a Microsoft DirectX diagnostic report: 1. Press the keys Windows Start (botto...
by FocusTechSupport
14 December 2015, 13:53
Forum: Technical forum
Topic: Game doesnt open
Replies: 8
Views: 833

Re: Game doesnt open

Hi earth2jim, Can you please send us an email at support@focus-home.com with a Microsoft DirectX diagnostic report: 1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG 2. Click the button 'OK'. 3. Click the button 'Save All Informatio...
by FocusTechSupport
03 December 2015, 12:10
Forum: Technical forum
Topic: Game doesnt open
Replies: 8
Views: 833

Re: Game doesnt open

Please check that Blood Bowl 2 is correctly installed: 1. Run Steam and click LIBRARY. 2. Right click 'Blood Bowl 2 ' and click Properties. 3. Click the tab 'LOCAL FILES' then click the button 'VERIFY INTEGRITY OF GAME CACHE'. Once done, run the game. Otherwise, please modify the game configuration ...
by FocusTechSupport
02 December 2015, 13:23
Forum: Technical forum
Topic: Crash: what can I do?
Replies: 1
Views: 373

Re: Crash: what can I do?

Please send the 'DxDiag.txt' and the 'Game000.log' files in attachment to our technical support for investigation: support@focus-home.com
by FocusTechSupport
10 November 2015, 17:19
Forum: Technical forum
Topic: Game crashes at first Loadscreen PC
Replies: 5
Views: 600

Re: Game crashes at first Loadscreen PC

Please modify the game configuration file with the following parameters: 1. Open 'Windows Explorer' or 'File Explorer' from the taskbar. 2. Click 'Documents' under 'Libraries' or 'This PC'. 3. Open the folder 'BloodBowl2'. 4. Right click on the file 'Config' (or 'Config.xml') and click 'Edit'. 5. Se...
by FocusTechSupport
02 November 2015, 14:47
Forum: Technical forum
Topic: Game crashes at first Loadscreen PC
Replies: 5
Views: 600

Re: Game crashes at first Loadscreen PC

Please post your configuration: 1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG 2. Click the button 'OK'. 3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under t...
by FocusTechSupport
28 October 2015, 15:52
Forum: Technical forum
Topic: PC. Logged out of coach account
Replies: 1
Views: 190

Re: PC. Logged out of coach account

Please provide your BB2 account IDs and a new password to: support@focus-home.com

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