Game doesnt open

Report here the bugs you experience in Blood Bowl 2.
earth2jim
Posts: 8
Joined: 27 September 2015, 02:00

Game doesnt open

Postby earth2jim » 02 December 2015, 20:13

game wont run i did everything in the faq to try to fix this but everytime i open the game it opens a window with the bloodbowl 2 logo and then closes itself. no crash window at all. nvidia geforce drivers updated and tried redownloading the game it didnt fix it.

OS: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.150715-0840)
Processor: AMD FX(tm)-4300 Quad-Core Processor (4 CPUs), ~3.8GHz
Memory 4096MB RAM
DirectX Version: DirectX 11
Video: NVIDIA GeForce GT 610
Video Driver: 10.18.0013.5598 (English)
Sound:VIA High Definition Audio
Sound driver: viahduaa.sys Version 6.00.0001.10500 (English)

earth2jim
Posts: 8
Joined: 27 September 2015, 02:00

Re: Game doesnt open

Postby earth2jim » 02 December 2015, 20:15

i set it to admin and it still doesnt work

earth2jim
Posts: 8
Joined: 27 September 2015, 02:00

Re: Game doesnt open

Postby earth2jim » 02 December 2015, 20:18

Posting the game log

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Blood Bowl - 2015/09/28 15:22:52
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

|
| +- Base game init
| |
| |
| | +- Removing logs
| | |
| | |
| | +- Removing logs
| |
| |
| +- Base game init
|
| FS COULD NOT LOAD FILE : Data/Graphics.csv
| FS COULD NOT LOAD FILE : Data/Graphics.csv
| FS COULD NOT LOAD FILE : Data/Graphics.csv
| Dynamic threaded !
|
| +- Register game systems
| |
| | Command line : -security
| | Parsed !
| |
| +- Register game systems
|
| PreInitialize game systems
| Initialize game systems
|
| +- Init Working directory
| |
| |
| +- Init Working directory : Ok
|
|
| +- Init Data & Big files
| |
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : PackageLayout.xml - 2015/09/28 15:22:52
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______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : PackageLayout.xml - 2015/09/28 15:22:52
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______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : PackageLayout.xml - 2015/09/28 15:22:52
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:52
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:52
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:52
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Options.xml - 2015/09/28 15:22:52
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Options.xml - 2015/09/28 15:22:52
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Options.xml - 2015/09/28 15:22:52
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

| | FS COULD NOT LOAD FILE : Data/Match/ThrownObjects/ThrownObjects.xml
| | FS COULD NOT LOAD FILE : Data/Match/ThrownObjects/ThrownObjects.xml
| | FS COULD NOT LOAD FILE : Data/Match/ThrownObjects/ThrownObjects.xml
| | FS COULD NOT LOAD FILE : Data/Match/AI/AI.xml
| | FS COULD NOT LOAD FILE : Data/Match/AI/AI.xml
| | FS COULD NOT LOAD FILE : Data/Match/AI/AI.xml
| | FS COULD NOT LOAD FILE : Data/3d/Skin/SharedAnimations.xml
| | FS COULD NOT LOAD FILE : Data/3d/Skin/SharedAnimations.xml
| | FS COULD NOT LOAD FILE : Data/3d/Skin/SharedAnimations.xml
| | FS COULD NOT LOAD FILE : Data/Team/Team.xml
| | FS COULD NOT LOAD FILE : Data/Team/Team.xml
| | FS COULD NOT LOAD FILE : Data/Team/Team.xml
| | FS COULD NOT LOAD FILE : Data/Comment/Comment.xml
| | FS COULD NOT LOAD FILE : Data/Comment/Comment.xml
| | FS COULD NOT LOAD FILE : Data/Comment/Comment.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Campaign.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Campaign.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Campaign.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Championship.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Championship.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Championship.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Rule.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Rule.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Rule.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Team.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Team.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Team.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Character.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Character.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Character.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Match.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Match.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Match.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Sponsor.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Sponsor.xml
| | FS COULD NOT LOAD FILE : Data/Manager/Sponsor.xml
| | FS COULD NOT LOAD FILE : Data/Common/RaceInfo.xml
| | FS COULD NOT LOAD FILE : Data/Common/RaceInfo.xml
| | FS COULD NOT LOAD FILE : Data/Common/RaceInfo.xml
| | FS COULD NOT LOAD FILE : Data/Stadium/DarkElf_optim.xml
| | FS COULD NOT LOAD FILE : Data/Stadium/DarkElf_optim.xml
| | FS COULD NOT LOAD FILE : Data/Stadium/DarkElf_optim.xml
| | FS COULD NOT LOAD FILE : Data/Version.xml
| | FS COULD NOT LOAD FILE : Data/Version.xml
| | FS COULD NOT LOAD FILE : Data/Version.xml
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : PackageLayout.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : PackageLayout.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : PackageLayout.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

| |
| +- Init Data & Big files : Ok
|
|
| +- Init Product
| |
| | FS COULD NOT LOAD FILE : Autorun/Data/Autorun.xml
| | FS COULD NOT LOAD FILE : Autorun/Data/Autorun.xml
| | FS COULD NOT LOAD FILE : Autorun/Data/Autorun.xml
| |
| +- Init Product : Ok
|
|
| +- Init Languages
| |
| |
| +- Init Languages : Ok
|
|
| +- Init UserData
| |
| | Initializing user data
| | Create dir : C:/Users/james/Documents/BloodBowl2/Cache/DB
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Init.lua - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Shutdown.lua - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

| |
| | +- Initialize options system
| | |
| | | Selected configuration preset : 4
| | |
| | | +- Initialize user-config
| | | |
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml.tmp - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml.tmp - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

| | | |
| | | +- Initialize user-config
| | |
| | |
| | | +- Find available video modes
| | | |
| | | |
| | | +- Find available video modes
| | |
| | |
| | +- Initialize options system
| |
| |
| +- Init UserData FAILED !
|
| Release system : User-Data
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml.tmp - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[PACKAGE] Fallback to unpackaged file for : Config.xml.tmp - 2015/09/28 15:22:53
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

| Exit

FocusTechSupport
Administrateur
Posts: 281
Joined: 26 March 2009, 11:48

Re: Game doesnt open

Postby FocusTechSupport » 03 December 2015, 12:10

Please check that Blood Bowl 2 is correctly installed:

1. Run Steam and click LIBRARY.
2. Right click 'Blood Bowl 2 ' and click Properties.
3. Click the tab 'LOCAL FILES' then click the button 'VERIFY INTEGRITY OF GAME CACHE'.

Once done, run the game.

Otherwise, please modify the game configuration file with the following parameters:

1. Open 'Windows Explorer' or 'File Explorer' from the taskbar.
2. Click 'Documents' under 'Libraries' or 'This PC'.
3. Open the folder 'BloodBowl2'.
4. Right click on the file 'Config' (or 'Config.xml') and click 'Edit'.
5. Set the parameter Shaders to 1 under <Video>: <Shaders>1</Shaders>
6. Set the parameter QualityLevel to 1 under <Renderer>: <QualityLevel>1</QualityLevel>
7. Set the parameter MultiSampling to 1 under <Renderer>: <MultiSampling>1</MultiSampling>
8. Set the parameter Anisotropy to 1 under <Renderer>: <Anisotropy>1</Anisotropy>
9. Save the file and run the game.

earth2jim
Posts: 8
Joined: 27 September 2015, 02:00

Re: Game doesnt open

Postby earth2jim » 03 December 2015, 14:52

i did everything you said its still not opening there is no crash error box it just shows the blood bowl 2 logo and then doesn't work

earth2jim
Posts: 8
Joined: 27 September 2015, 02:00

Re: Game doesnt open

Postby earth2jim » 13 December 2015, 01:13

is there a customer service number i can call its been like 2 weeks and very little help to resolve my issue

User avatar
Darkson
Posts: 2713
Joined: 17 September 2008, 20:43
Location: Somewhere on the same planet as you.
Contact:

Re: Game doesnt open

Postby Darkson » 13 December 2015, 04:34

There is no-one around at the weekend.
Galak 3:16 says "There is a point in time that a player really should read the rulebook."
Home of the ARBBL
TalkFantasyFootball admin - PM me if you need help.
Nope, I was talking about a 0TTD on a Blitz! using TTM.

gavrad76
Posts: 336
Joined: 24 August 2011, 15:12

Re: Game doesnt open

Postby gavrad76 » 13 December 2015, 12:43

I will escalate to netheos make sure he is aware.

Hope they get it fixed for you.

FocusTechSupport
Administrateur
Posts: 281
Joined: 26 March 2009, 11:48

Re: Game doesnt open

Postby FocusTechSupport » 14 December 2015, 13:53

Hi earth2jim,

Can you please send us an email at support@focus-home.com with a Microsoft DirectX diagnostic report:

1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG
2. Click the button 'OK'.
3. Click the button 'Save All Information...'.
4. Save the file 'DxDiag.txt' and close the DirectX Diagnostic Tool.


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